Debbie Dalton

Excellent after sales care!

I recently bought a Fiat 500 from this garage and, unfortunately, shortly after driving the car home, the engine warning light came on and the car went into limp mode. Naturally, I was quite worried, but the way the garage dealt with the situation completely reassured me.

As soon as I contacted them, they were extremely helpful and reassuring. They arranged for a courtesy car to be delivered the very next day and collected my car to take it back to the garage. They quickly identified the issue and had their mechanic fix it without any fuss.

I also mentioned that I was having concerns with the radio connection, and they went above and beyond by fitting a completely new radio and aerial for me. Throughout the whole process, they kept me regularly updated and were professional, friendly and genuinely helpful.

They also changed the original one-month warranty to a three-month warranty to give me some extra reassurance, which I really appreciated and thought was a fantastic gesture.

A special mention to John, who sold me the car and was fantastic from the start, and Fraser, the manager, who provided excellent after-sales care and made sure everything was dealt with properly.

Buying a used car can be stressful when something goes wrong so soon after purchase, but the way this garage handled everything really gave me confidence that I had bought from the right place. They went above and beyond to put my mind at ease, and I wouldn’t hesitate to recommend them or consider buying from them again in the future.

Thank you to the whole team for looking after me!

Debbie.