Important Message
Unfortunately due to the current COVID-19 situation our site is currently closed for viewings until further notice. You can still reserve a vehicle online or over the phone.

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nick Collins
Just bought my new car from Vortex, great process from start to finish. Brilliant staff, I personally dealt with Steve who listened to my needs and helped me out massively. Would highly recommend this company and its staff to anyone.
Rob Flipp
A class act ,
straight to the point open and honest about the car and it's history identifying a few small scuffs and a defected headlight was rectified immediately the end result is very satisfactory, got a much better deal on my part exchange than I expected. I now have a happy teenager driving her first car. Now about my new car?
Dob K
Quick and easy, how it should be. Very good service.
Nicholas Jones
Great service from start to finish, I dealt with Steve who explained everything in detail and made the process of buying my new car hastle free and very easy. Genuine nice, honest, family run business, would highly recommend.
Elliot Binning
Received fantastic service from Scott through the whole process of buying my new car, nothing could of been too much trouble and I could not recommend these guys enough!
Courtney Allan
Picked up my car yesterday, and seriously can't thank Scott enough for everything he has done for me! I have an issue with credit and he still managed to get me financed at an amazing rate! It was a super easy process getting everything set up, and the car itself is perfect! I will definitely be returning to Vortex for my next car!
Tony Hemmington
Daniel is very easy to deal with and gave me a fair price for my car. Highly recommended. AA+
Tony
Selby
Franchot R
Made buying easy, helped with all documentation and home delivery. Confident in buying from them.Would consider using again if occasion occurred

Rob F
Very professional service from all staff. Tight as cramp when it came to any discount but all remedial work was done as promised so can't fault them!

Nigel H
Friendly and rapid but didn't feel rushed Would return again

Stephen M
Great place to buy a car! Genuine and a good selection of cars to view. Definitely would go back.

Daniel B
Top service start to finish from the guys at Vortex. Would definitely recommend.

Thomas Terence L
Good choice of cars,tidy car plot,no pushy sales people, just friendly ,helpful, knowledgeable staff, deal done and two days later as promised car ready for collection,paperwork compiete ,one very happy customer.

Rachel Bunn
Love my new car from Vortex, great service, friendly guys and you can reserve with £200 and pay when your ready. They also do finanace but i didnt need this option.
Martyn Shakespeare
No sales pressure excellent professional attitude by Scott the proprietor and was a pleasure to be buying a car from him. The car was for my Son who has had bad experiences in the past dealing with the motortrade but this made a refreshing change and I would certainly highly recommend Vortex cars Thank you.
Jackie Russell
Purchased a BMW for our son a week ago. Extremely easy purchase with no pressure sales. Would highly recommend. Top class. Thanks S D Russell.
Rachel Bunn
Love my new car from Vortex, great service, friendly guys and you can reserve with £200 and pay when your ready. They also do finanace but i didnt need this option.
Sheila C
Positive car buying experience. Great to deal with, helpful and honest! Would buy from Vortex again.

Paul R
Great service, nice selection of cars. Found exactly what I was looking for. Very friendly and helpful.

Donna N
Delighted with my car. As immaculate as described. Great service. Thank you.

Christine W
Excellent service, could not fault Vortex Cars, the staff were very pleasant and explained everything we needed to know in detail. I would certainly consider buying my next car from here.

Jackie Russell
Purchased a BMW for our son a week ago. Extremely easy purchase with no pressure sales. Would highly recommend. Top class. Thanks S D Russell.
Micayla Dixon
We paid a deposit for a car to be saved and put through it's mot so we could drive away, came 100+ miles to see it but the car wasn't right for us. The garage was fantastic, totally understood and refunded us very promptly. Highly recommended and certainly would consider in the future even though we're a bit away. Thanks guys
Tasha Harrison
Excellent customer service. My car was serviced and had its MOT before I collected it. My car is on finance and the staff couldnt have been more helpful. It was a quick and easy process with no hassle. Collection time was arranged and everything was ready for me when I got there. Thank you Vortex Cars.
Sally Green
Having bought a car from here in the summer, I can say that I am delighted with it. Scott and Steve were absolutely brilliant. I told them my budget and they found the best car for my needs. I would highly recommended them. Very satisfied customer
Tasha Harrison
Excellent customer service. My car was serviced and had its MOT before I collected it. My car is on finance and the staff couldnt have been more helpful. It was a quick and easy process with no hassle. Collection time was arranged and everything was ready for me when I got there. Thank you Vortex Cars.
Martin F
Received very good service from Vortex car sales , and would recommend this garage

Sally Green
Having bought a car from here in the summer, I can say that I am delighted with it. Scott and Steve were absolutely brilliant. I told them my budget and they found the best car for my needs. I would highly recommended them. Very satisfied customer
Fasiat Bashir
Just bought my first car, a little black Toyota Aygo from Vortex cars and I could not be happier with it! The buying process was very easy and smooth from start to finish, we were handed the keys to have a look around it at our own pace. Being on the roads for the first time is already a nerve wracking experience and these guys made it as smooth as possible. I would highly recommended Vortex cars for anyone looking to buy good quality used cars :) thank you so much
David K
No problems everything went smooth with purchase

Nicholas Jones
Great service from start to finish, I dealt with Steve who explained everything in detail and made the process of buying my new car hastle free and very easy. Genuine nice, honest, family run business, would highly recommend.
Bryony C
Purchased my car with these guys. My car had a few issues when I took it for a test drive which they fixed. Very friendly people and the purchase was very smoothly dealt with. Would recommend.

Mary O
We bought a car here from Steve. He was most helpful and not at all pushy. All questions were answered clearly and honestly. We will certainly buy from Vortex again in the future.

Abbey F
Very friendly staff love my car so clean as well would definitely recommend to a friend

Lauren B
Extremely friendly and helpful guys! They made it so easy for me to get a car that was right for me! Great value for money! Would highly recommend!

Kreisz T
As it was my first experience with an dealership, I think it was the best one possible with very friendly people, a lot of help provided and information, 100% recommend Vortex Cars, very nice cars, well maintained.

Roger H
Straightforward and easy. Steve was very helpful. Would definitely recommend and use again.

Diane D
Unbiased, friendly, helpful and instilled confidence. Recommend

Julie S
Having found my dream car on their website my initial contact via phone was positive and informative.Having made an appointment l drove from Wales and was eased through the car buying process in a friendly and professional manner. Any queries or concerns l had were taken seriously and answered honestly which was reassuring to me as a women navigating the minefield of purchasing a used car.I found it particularly helpful that their mechanic was on hand to explain some aspects of the car . The entire transaction was dealt with by Scott who was very fair in the price he offered for my part ex and who never once put any pressure on me to buy but allowed me to reach a conclusion at my own pace . The transaction was simple and straightforward . Finally these guys love what they do and take a pride in their work and it shines through in the quality of their cars. The whole experience was a positive one and l am delighted with my new purchase.

Vicky G
We purchased two vehicles. A Nissan qashqai and a Vauxhall astra. The guys were very helpful throughout the whole process and we will definitely return once our cars need updating again.

Darren L
We went to buy a Volvo off vortex car sale and the two guys we dealt with scott and lee and there mechanic paul went to infinity and beyond as my grand son says to make us Feel as we where very special and took great care of us this is the best experience I have ever had buying a car nothing was to much trouble for the boys and the customer service is excellent hand on my heart you can buy a car from these and have no worries Mr and mrs d s leigh

Melanie D
Amazing service from start to finish! Couldn't recommend vortex enough! Thank you so much for making everything so easy and straight forward. On the road in my new car within an hour!! :) Thanks Scott!

Jordan Refresh Hind
excellent service from start to finish was running late we arrived as they was closing up Scott opened up to help us find the right car an hour and half later we was on the road thanks again Scott will definitely recommend to any one
Conor Good
Just bought a new car from these guys and well, I couldn't of asked for better service. Scott, who we were specifically dealing with was fantastic. As we were picking up the car he mentioned about the battery sometimes going due to it being idle and with the frozen weather. After i took it for a test drive he then went and completely free of charge, replaced the battery with a brand new one and got someone to fit it. Car's in great condition and has clearly been well looked after. They even took the time out to help with taxing the vehicle ect... All done in a timely manner. Thank you.
Paul Lown
could not have been happier with the service i received from these guys. they normally sell cars upwards of £3,000 but i got a car from them for £900 and i was treated like i was buying a £30,000 car i would highly recommend vortex cars they are so honest i actually over paid them by £300 forgetting i put a deposit down and they called me the same day to return the excess money and it was back in my account same day.
Kevin T
The experience was surreal! The two brothers who own the company do everything possible to make buying a new car the most enjoyable experience possible. They are extremely helpful and knowledgable in what they do and make the whole process effortless. Thanks so much Lee and Scott! It really was a fabulous day

Conor Good
Just bought a new car from these guys and well, I couldn't of asked for better service. Scott, who we were specifically dealing with was fantastic. As we were picking up the car he mentioned about the battery sometimes going due to it being idle and with the frozen weather. After i took it for a test drive he then went and completely free of charge, replaced the battery with a brand new one and got someone to fit it. Car's in great condition and has clearly been well looked after. They even took the time out to help with taxing the vehicle ect... All done in a timely manner. Thank you.
Aadam Hassan
Just bought a car from these guys recently, massively impressed with the customer service and cars they had on offer! I dealt with Scott and he was fantastic! Not atall like the usual pushy car sales man, he was really genuine and wanted me to pick the car that was right for me. They took 2 cars in as part exchange and gave me cash back (as I downgraded to a smaller car and this was something most other car dealerships didn't really want to do.) They facilitated the deal with no headache or hassle and got it done quickly, plus they gave me a really good and fair price for both cars, honestly a better price than I got from anywhere else and I shopped around a lot before I found these guys. I noticed they really do make sure they are selling quality cars and If they do have problems when they buy them they fix them properly before selling them! Honestly the best car buying experience I've had and I'd recommend them to anyone!! Good luck and I wish you all the best!
Paul Lown
could not have been happier with the service i received from these guys. they normally sell cars upwards of £3,000 but i got a car from them for £900 and i was treated like i was buying a £30,000 car i would highly recommend vortex cars they are so honest i actually over paid them by £300 forgetting i put a deposit down and they called me the same day to return the excess money and it was back in my account same day.
Aadam Hassan
Just bought a car from these guys recently, massively impressed with the customer service and cars they had on offer! I dealt with Scott and he was fantastic! Not atall like the usual pushy car sales man, he was really genuine and wanted me to pick the car that was right for me. They took 2 cars in as part exchange and gave me cash back (as I downgraded to a smaller car and this was something most other car dealerships didn't really want to do.) They facilitated the deal with no headache or hassle and got it done quickly, plus they gave me a really good and fair price for both cars, honestly a better price than I got from anywhere else and I shopped around a lot before I found these guys. I noticed they really do make sure they are selling quality cars and If they do have problems when they buy them they fix them properly before selling them! Honestly the best car buying experience I've had and I'd recommend them to anyone!! Good luck and I wish you all the best!
Suzanne B
WOW I have never felt so at ease when buying a car these guys were so helpful not pushy and really down to earth would highly recommend and will definitely be going back to buy my next car thanks guys

Jack G
Great cars, great prices would recommend to anyone

Deryn G
A brilliant car company. Very friendly and polite. I have been extremely pleased with the customer service I received and my car is absolutely lovely. They have gone above and beyond expected. I would thoroughly recommend buying your car from Vortex Cars!

Michael Holland
I found vortex cars via their ad on auto trader. I visited the garage and dealt with Scott who was very professional, knew his stuff and explained all finance options clearly.
I was hesitant as at £16,500 the car not cheap but after meeting and chatting with Scott I was more than happy to deal with vortex.
They gave me a fair price for my 07 BMW 320 coupe and absolutely love my new 63 BMW 420d M sport coupe.
I wouldn't hesitate in dealing with scott/Vortex in the future and would highly recommend them to anyone.
Thanks guys
Mike H
I found vortex cars via an auto trader ad and enquired about the car in question.I met the owner who I found to be very professional and explained all my finance options and offered a fair deal for my trade in. I was hesitant at 1st as £16,500 was way more than I've spent on a car in the past but upon visiting vortex and talking to the guys I was confident in dealing with them. I've now had my BMW 420d m sport for 2 weeks now and love every second behind the wheel. I'd have no hesitation in dealing with or recommending vortex cars in the future. Thank you,from a very happy customer

Stephen B
Excellent!! Easy to find, very helpful and great service from start to finish.

Stuart B
Excellent customer service from start to finish with no hassle.

Andy W
From start to finish my experiencewith Vortex Cars has been excellent. I had already had a couple of bad experiences prior to contacting Vortex. A little apprehensive a called to enquire about car. Immediately I was put at ease by the gentlemen's knowledge of the car. I explained I was in North East so I wouldnt be able to get down before weekend. I asked if he could hold car until then. He explained he would need a deposit however if I went to view car and for any reason at all I didn't want car the deposit would be returned in full no questions asked. I also asked if I could be collected from train station which they kindly agreed. On arrival at station we were picked up by a great guy and taken to site. The car was presented in excellent order and better than expected, we test drove and bought it. Throughout the whole experience there was no pressure, hurry and we were made to feel special and appreciated. I wouldn't hesitate to purchase another car from these great guys. Well done

Rob W
I recently bought a car from Votex. I only went up to view a car but they were so friendly and professional at the same time that I ended up with the car. They offered a fantastic deal and I'm not someone who likes to part with money easily but got a great feeling for the place and people. They sorted out every need for me and more they really went above and beyond any car garage I have used before and I used main dealers like VW and Mercedes in the past. I would recommend to anyone.

Amy L
Recently brought our car from vortex. Very polite, friendly and helpful. Would recommend to others.

Sharon J
I recently purchased my new car from Vortex. I found the whole experience relaxed and straight forward. I would highly recommend them.

Natalie M
recently bought a car from vortex cars limited both directors kindly delivered the car to my address i felt at ease with these two gentlemen as they explained everything to me about the car and explained the way they run their business which i found to be professional, as it was my first car i felt this was very re assuring and i would recommend them to other customers.

Gaz J
Really good decent cars in this traders garage. A brother partnership with 2 genuine guys. Got a great service and a great car at an affordable price. Top notch

Emily M
Bought an audi a1 from vortex cars on the weekend after my friend got a car from them a couple of weeks ago, seeing the good service they provided her i was very keen to purchase a car from them (especially an audi a1 which is what i wanted). They were very friendly and helpful from start to finish and gave me a very good deal for my p/x. definitely not the pushy sales men you get from most. would definitely 100% recommend and i will be coming back in future to buy all future vehicles from here if and when i ever need to change.

Helen J
Great experience, they answered emails very quickly and were very friendly and helpful. This was a really easy purchase of a lovely mini convertible. All details covered by the company highly recommended.

Beth H
The guys at vortex were so helpful! I found shopping for a car so stressful and they made it easy and relaxed! They gave confidence and i left with the nicest car! I even went back to this garage 2x after test driving a couple of different cars!

Beth Hay-Chantler
Brought a new car yesterday.... I had had a bad experience at a few garages! The guys here were so helpful and made it so easy and less stressful buying a car! I love my car!!! Thank you so much! Highly recommended!
Adele E
Bought an Audi A1 today, very pleased, in very good condition, they serviced it, they're a very nice family run business, and sorted me out very well, would 100% recommend

Joshua Chapman
Just recently purchased a Golf GTI from Vortex and the service from start to finish was hastle free and very professional. Would definitely recommend and will likely return in the future.
Angela L
Fantastic experience buying a second hand car, my husband did loads of research in looking for an Audi A3 for me. We went to several garages with sales men keeping us at desks for hour upon end, with the comment "what I have got to do, for you to take that car away today?" It was painful and a horrible experience. Nothing like this with these guys, warm, friendly and helpful. Able to test drive the vehicle on our own, which was great because we could have an honest chat without a sales person giving you the pitch. Really happy with the vehicle and price - they arrange for the vehicle to be fully serviced, full year MOT (which was not due till October) he also replaced the cam belt. Would totally recommend these guys lovely helpful people.

Claire T
I had a good experience with Vortex, Scott the salesman was very knowledgeable and took trouble to explain finance options. His manner was pleasant and not pressurised at all. I would recommend to others.

Nicola M
Great company to deal with. Really please with my new car. Friendly and helpful

Millie G
I am extremely pleased with the service I have received at Vortex Cars. I arrived with little knowledge of cars, besides what colour I wanted and by the time the sales adviser had taken his time (and lots of patience with me) to explain what was the best option for me, I left the showroom very satisfied with the confidence the correct car had been chosen for me and my family. I've also left with a sense of security in the car and I'm very pleased that Vortex Cars will go above and beyond and to make sure everything is perfect. Thank you to Vortex Cars for really taking the time and effort to make sure I left with the perfect Audi a3 along with a comprehensive warranty which gives me peace me of mind. Would highly reccomend.

Luke E
I found the car that I wanted online so I called and asked a few questions and a test drive. They were very helpful and answered all the questions in detail. I test drove the car and I was really happy with it. The buying was simple, I was shown I was getting a great deal which made it quick and easy! 5*

Natasha H
Excellent service. I dealt with the owner who was very professional and talked me through everything. The buying process was simple and very easy with everything explained to me. I was very confident purchasing my new car. The showroom itself is lovely and there's a lot of variety with good prices. Would definitely use again and recommend to friends.

Elliot B
I went to view a new shape Corsa VXR at Vortex cars and all's I can is I am not disappointed! After very helpful sales and breaking figures down it was a no brainer to go ahead with it and drive away same day after a test drive! Will highly recommend to all friends & family!

Darren B
The guys at Vortex Cars were really helpful and took the time to talk to me. There was no pressure or anything just great customer service. I would especially like to thank the salesperson for his professional yet personal manner in which he helped me. Highly recomended!

Luke Elwers
I bought a car recently from them and the service was excellent! I got a great price and it was all done very professionally. I highly recommend if your looking for a used vehicle!